Support page

Everything you need to run Captic experiences

Welcome to Captic's support page, where you will find basic information about our service (FAQs), get access to our Creator's Toolkit and be able to raise an issue with our Technical Support team.

Contact Captic View FAQs

Captic contact details

Need license or billing information?

For information about Captic's contact details and to request information about its licences click on this link.

Go to contact page

For users & creators

Choose the guide you need

Browse the FAQs if you are getting started or dive into the Creator's Toolkit for technical implementation details.

Resource

FAQs

Self-service answers to the most common Captic questions for hosts, creators and attendees.

Resource

Creator's Toolkit

Technical requirements, asset specs and best practices for building Captic spaces.

Raise an issue

Need troubleshooting help?

Open a ticket with our Technical Support team through the Captic Service Desk. Share as many details as possible about your space, device and connection to speed up the fix.

Open service desk